These govern the legal agreement between ISK EXPORT and the international buyer.

  • Acceptance of Orders: All orders are subject to availability. A “Contract of Sale” is only finalized once ISK EXPORT issues a formal Order Confirmation and receives the agreed-upon deposit.
  • Pricing & Currency: All prices are quoted in USD (or agreed currency). Prices typically exclude VAT, import duties, and taxes of the destination country, which are the buyer’s responsibility.
  • Shipping & Incoterms: Unless otherwise stated, shipping is handled via FOB (Free On Board) or CIF (Cost, Insurance, and Freight). Risk of loss transfers to the buyer once the goods are loaded at the port of origin.
  • Product Variance: Since cement pots are often handcrafted, customers must acknowledge that slight variations in color, texture, and small air bubbles (typical of concrete) are not considered manufacturing defects.
  • Payment Terms: Standard export terms usually require a 30% deposit via Wire Transfer (T/T), with the remaining 70% balance due upon presentation of the Bill of Lading (B/L).